As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
Together, we keep everyday life moving to build a better tomorrow.
Purpose of the position
We are currently looking for an experienced Digital Specialist to join our team. The purpose of the role is to plan, organize and control Hiab Digital Services business and product development, from conceptual stages through product life cycles, to optimize profit and meet marketing, financial, and corporate growth objectives. Duties for this specific Role will have an emphasis on Hiab’s HiPerform portfolio (Hiab Training Simulator, HiConnect connectivity solutions and Uptime Remote monitoring and diagnostics services).
Main tasks and responsibilities
- Drive Hiab’s digital solution sales in the respective market area;
- Proactively work with local Key Account Manager/Sales Managers as well as Business Development Manager in the Digital Services team to engage with new and existing customers and channel partners;
- Develop and grow long-term relationships with customers;
- Work together with the Digital Services within Services Division team, create the customer value propositions, capture and share customer needs and requirements for new and existing solutions;
- Develop and manage training initiatives internally and to externally;
- Support customers and internal stakeholders on the relevant activities; solution training or back-office processes;
- High level of technical understanding and ability to provide technical support related to the Digital Services to customers;
- Participate in developing sales excellence; sales strategy and process, pipeline management, case qualification, and sales tooling in various application industries;
- Promotion and live demonstrations at trade shows/conventions/expos to help build interest and customer base for digital products.
What you’ll need to succeed
- Bachelor’s degree in relevant field;
- + 5 years of solution pre-sales and/or sales experience;
- Experience in working closely with partners and customers with a focus on adding value to their business by providing solutions;
- Strong interpersonal, communication and presentation skills;
- Relationship management, build and maintain relationships with a can-do attitude;
- Experience in digital solutions: fleet management, telematics, IoT or data analytics;
- Experience with SAP and Salesforce;
- Ability to learn and adapt to changing situations;
- Ability to connect with end-user customers at different levels in their organizations;
- Ability to investigate customer needs and connect that to our solution is crucial;
- Ability to develop and grow long-term relationships with customers;
- Result-oriented and fact-based;
- Self-driven and determined;
- Team-player;
- Seek opportunities, ability to take estimated risks;
- Cooperative and trustworthy.
You will be part of
We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.
Interested to join?
If you are excited about this opportunity, please submit your application. We are looking forward to meeting you.
Hiab is part of Cargotec
Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.
Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers. www.hiab.com
Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people.
