The Coca-Cola Company is the number one provider of sparkling beverages, juices and juice drinks, and ready-to-drink teas and coffees globally, with a presence in over 200 countries. With a portfolio that includes 20 billion dollar brands, Coca-Cola is one of the most widely recognized brands in the world. The company reflects this international standing and is a top ranked organization for multicultural business opportunities. The Coca-Cola Company’s extraordinary heritage, leading brands, and global scale are driven by a unique culture where people convert their passions into action and enjoy challenging and meaningful work.
The Global Audit Organization (GAO)
GAO is a truly global organization, responsible for conducting risk-focused, business-relevant compliance- and systems-based audits of The Company’s International bottling operations, manufacturing in over 900+ locations, across the more than 200 countries in which we do business.
Our mission in GAO is simple, yet incredibly challenging and professionally rewarding; to provide critical insights into the Quality, Safety, and Environmental sustainability performance of our Company’s Operations that leads to the protection and enhancement of our brands, trademarks, our people and our reputation. It is a responsibility we do not take lightly, in a Company that serves more than 1.9 billion servings of product around the world…..every day!!
The Opportunity
We are looking for the experienced Quality and/or Food Safety professional who has a proven track record in driving exceptional quality performance, continuous improvement, risk mitigation and regulatory compliance within a large FMCG organization, seeking global exposure with one of the World’s largest and most successful food and beverage companies, leading to future technical career opportunities within the Coca-Cola system.
The Global Quality Food Safety Auditor is a member of the Quality, Safety and Environment organization responsible for assuring that all bottling operations manufacturing for, or on behalf of The Coca-Cola Company are producing products of the highest quality, both safely and sustainably, and in accordance with Company and regulatory standards, policies, practices and procedures.
This role provides the ultimate opportunity to develop a truly global network and lay the foundation for a dynamic Technical career with The Coca-Cola Company. It is fast-paced, requires an insatiable thirst for knowledge and learning, and the courage to step outside your comfort zone and explore the world. It is truly not for the faint at heart……are you up for the challenge?!
Essential Job Functions
Prepare and conduct independent, risk focused, compliance- and systems-based audits of TCCC’s worldwide bottling operations (both internal and external) for the purposes of verifying conformance to TCCC’s quality & food safety requirements
Rigorously review TCCC’s key food safety & quality performance indicators for information that facilitates and enhances the assessment of business risk, leading to a more effective audit process
Leverage investigative skills and techniques to quickly identify risk situations and areas of non-conformance
Prepare comprehensive, fact based, audit reports that are clear and concise, allowing operations to accurately address the root causes of nonconformances and the subsequent development of effective corrective actions plans
Ensure all relevant information is captured accurately and entered in a timely manner into the Company’s on-line reporting and data warehouse system
Assess and provide feedback on the quality of corrective action plans to ensure the effective completion and mitigation of all risks
Interact and communicate regularly with bottler and Company senior management in the reporting of business risks
Continuously seek insights and knowledge on industry trends and technology that will further improve the organization's value proposition and performance (for both food safety/quality, and from an audit perspective)
Utilize subject-matter expertise to participate in the review, development and enhancement of Company standards, policies and procedures
Facilitate the development and reporting of organizational metrics that lead to enhanced audit organization / system performance
Basic Requirements:
Must be fluent in English (written and verbal)
Minimum Bachelor’s degree in science, engineering or related technical field
3+ years in an operational quality or food safety role within a leading food or pharmaceutical manufacturing organization
Experience with implementation of quality assurance, quality control and management system programs and activities (e.g. HACCP, GFSI, ISO9000 / 22000, SPC, continuous improvement methodologies etc.)
Exposure to recognized quality or food safety legislation such as cGMP, Codex, JECFA FSMA etc.
Proven track record of driving quality performance as shown by key quality indicators such as defect rates, customer complaints etc.
Demonstrated effective communication skills (written, oral and presentation)
Experience with comprehensive root cause analysis and problem-solving methodologies. Demonstrated examples of use of these tools in the solving of quality problems/risk.
Proven Project Management experience, with examples demonstrating budget, time and resource management performance
Familiarity with and exposure to lean / six sigma tools and methodologies
Understanding of importance of technical governance in delivering a quality product
Demonstrated evidence of critical thinking, logic, patience, reasoning, empathy, continuous learning and development
Preferred:
Ideal candidates are proficient in Spanish, Portuguese or other additional languages beyond local language
ISO 9000 Management system auditor certification.
HACCP certification.
Certified Quality Auditor (CQA) / Certified Quality Manager (CMQ/OE) or equivalent
Green Belt Six Sigma certification
Project Management certification (e.g. Kepner tregoe)
Root cause analysis / troubleshooting methodologies and tools
Specific Skills & Knowledge
Manufacturing: Knowledge of process operating conditions and requirements leading to the successful manufacture of quality products e.g. GMP, GxP, HACCP, SSAFE, GFSI, FSMA
Problem solving and continuous improvement: Demonstrated knowledge of key tools and techniques used to determine root cause of non-compliance and the subsequent mitigation of risk
Six Sigma/ Lean: Foundational knowledge of operational effectiveness / excellence principles that drive efficiency and improved business performance
Project Management: Knowledge of project management principles and the ability to apply these principles, tools and techniques to develop/plan, manage or execute projects or work plans to ensure successful completion (e.g. on time, within budget).
Microbiology: Practical knowledge of food and water microbiology used to make judgments about the safety of ingredients, beverages, manufacturing techniques, packaging and storage conditions.
Chemistry: Practical knowledge of food chemistry used in determining the performance of quality control programs in place in manufacturing operations
Process Skills & Knowledge
Communication: Effective, oral, written and presentation based skills that lead to understanding, and buy-in
Investigative Analysis / Attention to Detail: conduct in-depth assessments of a process, program or activity using various tools and techniques of data collection that leads to a conclusion on performance/risk
Critical / System Thinking: the ability to think systemically and holistically in establishing connections and conclusions
Logic and Reasoning: think clearly and sensibly with both structure and purpose
Decision making: use facts and information to establish motive. Be aware of the impact of decisions on both short and long term needs of the business
Risk/change management : understand the impact of change and the need to be purposeful in both communication and actions
Cultural awareness and sensitivity: recognizing the global nature of our business and the need to be sensitive to various cultural norms and practices
Working independently / self-starter: entrepreneurial by nature, understanding the size of the opportunity and the ability to influence and shape one’s future through proactive engagement and participation
Continuous learning: constantly seeking information and understanding, with the goal of establishing broader knowledge, insight and wisdom. Transitioning from the “what”, to the “why” and “how”
Objectivity: Ability to remain independent and objective. This includes adhering to the facts and standards and not being unduly influenced by operating management.
Travel
Minimum 50 % domestic and International Travel. Potential extended periods of time away from home when participating in project related activities or assignments.
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
