MUST HAVE MST/PST AVAILABILITY
About Time Doc Health:
Founded in 2015, TimeDoc Health is a leader in virtual Chronic Care Management (CCM) for healthcare providers - one of the largest new markets in healthcare. We enable providers to deliver truly continuous, comprehensive care by helping them establish care management programs for patients with chronic and behavioral health conditions. Our solution combines a care management SaaS platform, remote patient monitoring devices, and digital care management services to provide the personal touch often missing in healthcare. We have scaled our platform to over 50,000 enrolled patients and have set a goal to reach one million patients by the end of 2025. Are you ready to have a huge impact on thousands of patients' lives? Apply now to get started! #BecomingATimeDoctor
The role of the Enrollment Specialist is to support our healthcare partners in educating and enrolling patients in CCM services through friendly, and professional service in a fast-paced, start-up environment. Enrollment specialists are responsible for sales as well as being patient advocates. The Enrollment Specialist is accountable for selling CCM services via outbound calls for assigned healthcare practices.
This is a team environment at a fast-growing company where we are all united in providing a top-notch patient experience.
Qualifications
- Must be able to read, write and speak spanish fluently
- Empathy-driven relationship building skills
- Problem solver with a high level of curiosity
- Call center or healthcare experience
- 1-3 years of sales or related experience
- 1-3 years of customer service related experience
- Able to deal with moderate pressure
- Able to achieve daily, weekly, and monthly sales and service goals.
Minimum Requirements:
- Must be able to read, write and speak spanish fluently
- Learn, Understand, and articulate the value of Comprehensive (Chronic) Care Management
- The ideal candidate must be perceived to be caring, courteous, professional, competent, and able to communicate effectively and with an empathetic tone
- Represent the medical care facilities in a responsible and engaging way
- Demonstrate excellent customer service with both our internal and external customers
- Demonstrate effective communication and interpersonal relationship skills
- Complete a minimum of 60 outbound calls per day which equates to 10-12 quality calls per hour
- Meet weekly and monthly enrollment targets
- Private home-office space that will allow you to work without interruptions or distractions and with no private company or patient information visible to others inside the home
Preferred Qualifications:
- Able to deal with moderate pressure
- Able to achieve weekly sales and service goals
We offer:
- Evergrowing benefits - health, dental, PTO, paid holidays, floating holidays, 401K, phone/internet reimbursement, and much more coming soon!
- A culture that will have you coming back for more - From online spirit week, to chat rooms filled with cake recipes, we've built a vibrant community that allows workers to connect on a personal level both in-person and from their home offices.
- A team of TimeDoctors that believe in the GROwth mindset - Grit: having a passion & perseverance for long-term goals; Results: focusing on delivering tangible results for our patients, clients and business; Openness: providing our employees with an environment that is transparent and open in communication.
- A great place to build a career - As TimeDoc grows, we are committed to promoting from within
- A passion for the intersection of the worlds of medicine and tech
- A mission that you can believe in - helping keep patients healthy and out of the hospital is why we do what we do.
TimeDoc Health is an Equal Opportunity Employer. TimeDoc Health does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
