Night Team Leader [Ireland]

 

Staycity are looking for a Night Team Leader to join the team on a full time, permanent basis. Only people eligable to work full time need apply.

Staycity currently operates in excess of 3,000 apartments across several major European cities including Birmingham, Dublin, Edinburgh, Liverpool, London, Manchester, Marseille, Paris, York and Lyon with many more exciting cities to follow.

The Staycity family is continuously growing allowing us to make our 2022 goal where we aim to make Staycity Europe’s largest, mid-market, pan-European city aparthotel brand with 15,000 keys operational a reality. We are now looking for an Accounts Assistant to be a part of the family.

Staycity Group’s expansion is now rolling out under two brands – Staycity Aparthotels and our new premium brand Wilde Aparthotels by Staycity.

Key responsibilities as our Night Leader will include:

• To ensure the smooth running of the front desk on a daily basis, liaising between the guest and all departments
• Welcome all guests to the hotel in a friendly manner in conjunction with the Standard of Procedure
• Monitor and assist in the preparation of breakfast for our staycity cafe
• To ensure that payment is verified upon check in and follow the procedure for each different payment type
• Supervise department employees ensuring the correct standards and methods of service are maintained as stated
• To anticipate and rectify problems to ensure the guests wellbeing and satisfaction within the hotel
• Supervise and motivate a team of direct reports on a daily basis

Our ideal Night Team Leader will have the following skills, knowledge and experience:

• Previous experience in a fast-paced environment is essential to deliver this role
• Eager to learn and to develop
• Excellent communication skills both verbal and written
• Outstanding customer service skills and attention to details

Candidates shall ideally have previous experience working at the Front Desk in similar property and will always strive to provide our guests with the highest standards in customer care.

Excellent communication and interpersonal skills are required for this role.

A perfect fit for a night receptionist to take their next role.

If you feel you are the right fit for this Night Team Leader role then please click ‘apply’ now! We’d love to hear from you!

 

.