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YOUR MISSION (The Job Description):
The Casino Security Officer is a full-time position and will play an important role in providing safety and preventing loss throughout the hotel and casino. Staying vigilant and ready to support guest and employees with an assortment of needs, Security Officers are an integral part of actively and responsibly maintaining order on the property of Virgin Hotel and Casino around the clock.
THE NITTY-GRITTY (The Essential Job Duties):
This role will work closely with Security shift Supervisor to:
- Assist sick or injured patrons and employees; performs CPR as necessary.
- Assist Games and Slots department in removing drop boxes
- Attend all safety/first aid training classes
- Report unsafe or hazardous conditions
- Assist patrons and employees on directions and proper procedures
- Check identification of all persons that appear to be under 21 years of age
- Compose accident/incident reports and witness statements when necessary
- Operate company vehicles in a safe manner
- Perform fills, credits, exchanges, and marker transfers procedures for departments as needed which could weigh 50 lbs. or more
- Must be able to lift 250 pounds
- Must be physically present at work, in assigned workstation in order to perform all functions required of the position.
WHAT IT TAKES (The Qualities We Look For)
- Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments
- Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
- Ability to think outside the box and approach all issues with a completely fresh approach
- Ability to anticipate needs and over deliver wherever possible
- Candidates must think on their feet and use their initiative to solve problems and deliver solutions
- Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality and brilliant customer service
MUST HAVE'S
- Always communicate effectively with customers as well as all levels of employees
- Read and write legible reports
- Identify and quickly respond to potential problems and conflicts and defend self and others in combative situations
- Lift, push and pull drop boxes and money carts, and be able to assist sick or injured customers and employees
- Must have effective communication skills
- Must be bondable with no felony convictions
- Must have valid Nevada driver's license
- Must be able to write clear, accurate and concise reports
- CPR Certificate and blood borne pathogen training required
WOULD BE NICE TO HAVE'S
- 1-2 year of security officer experience
- Knowledge of Hotel Industry security
THE WORKING CONDITIONS
- Prolonged periods standing and walking
- Possible exposure to potential infectious materials
- Exposure to varying weather conditions
- Heavy lifting on occasion
VALUABLE TRAITS
- 50% logical / 50% creative / 100% AWESOME
- Enjoy working with a team and alone as the situation dictates.
- Adaptive, Flexible!
- Embody "great attitude."
- Unwavering integrity and endless work ethic.
- Appreciate constructive feedback, as well as graciously providing the same.
- Tenacious and self-motivated
*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*
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