Call Center Agent - No Irate Callers - Dayshift 27k [Philippines]


 

Join our team we are hiring!

What we offer:

  • We offer competitive salary packages
  • HMO Benefits
  • Pioneer, Non-voice, and Easy Accounts Available
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

  • Answering incoming calls from customers or clients and addressing their concerns or questions.
  • Making outgoing calls to follow up on customer inquiries or to market products or services.
  • Providing excellent customer service by resolving customer complaints and issues.
  • Maintaining accurate records of customer interactions and transactions.
  • Updating customer information in the database and ensuring its accuracy.
  • Collaborating with other departments within the organization to resolve customer issues.
  • Following scripts or guidelines provided by the company to handle calls effectively.
  • Meeting performance metrics such as call volume, response time, and customer satisfaction ratings.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

If you are interested click "APPLY NOW"!

Job Type: Full-time

Salary: Php17,000.00 - Php27,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Flextime
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Day shift
  • Flextime
  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Commission pay
  • Performance bonus


 

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