At EcoOnline, we believe that our work should not only be profitable but also purposeful. By developing software solutions that safeguard people and environment, we are making a positive impact on the world. As a Implementation Consultant at EcoOnline, you will have the opportunity to be part of this mission and work towards creating safer, more sustainable workplaces.
Not only will you be making a difference, but you will also be joining a rapidly growing global organization with close to 10,000 customers. You will work alongside over 800 talented colleagues, gaining valuable experience and building a powerful professional network.
We offer a supportive and inclusive work environment that values collaboration, creativity, and innovation. We prioritize the well-being of our employees, offering competitive benefits and opportunities for professional development.
If you are looking for a meaningful and fulfilling career in a company that prioritizes social responsibility, innovation, and growth, then EcoOnline may be the perfect fit for you.
The Team:
Our EHS teams provide innovative SaaS solutions that enable global customers to digitise their Environmental, Health, Safety, and Quality (EHSQ) processes. With user-friendly EHSQ software, we empower organisations of all sizes to achieve engagement and operational excellence, resulting in safer, sustainable, and more productive workplaces. Based in Northern Europe, our teams operate in the UK, Ireland, Norway, Sweden, Finland, and Denmark, delivering exceptional services to our clients.
Why You Should Join Us:
As an Implementation consultant at EcoOnline, you will have the opportunity to be part of a purposeful mission that goes beyond profitability. Our software solutions safeguard people and the environment, making a positive impact on the world. You will contribute to creating safer, more sustainable workplaces while gaining valuable experience and building a professional network within a rapidly growing global organisation.
We prioritise collaboration, creativity, and innovation, fostering a supportive and inclusive work environment that values employee well-being. We offer competitive benefits and professional development opportunities, making EcoOnline the ideal company for those seeking a fulfilling career that prioritises social responsibility, innovation, and growth.
Responsibilities:
As an Implementation Consultant, you will play a critical role in delivering best practice EcoOnline solutions to national and international clients. Your responsibilities will include consultation with clients, system configuration, and serving as the primary contact throughout implementation projects. You will create and manage project documentation and functional specifications and provide collaborative guidance during client workshops to ensure adherence to program scope and guidelines.
Building strong client relationships is essential to success in this role, and you will provide technical support throughout the project lifecycle. You will also be responsible for delivering user training where required, and managing all phases of project delivery, from initiation to transition to BAU (business as usual).
Your expertise in running effective workshops to elicit requirements from external stakeholders and subject matter experts will be critical to success in this role. You should have experience in system configuration and a strong understanding of the software implementation lifecycle. Excellent negotiation skills are also essential for this role
Your Skills:
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5+ years of Business Analysis / Implementation Management / Consultation within a client facing role.
- Fluent language skills in Danish and Norwegian, or Swedish and Finnish
- Ability to work well both independently and as part of a team.
- Ability to act as a primary point of contact during implementation to BAU (business as usual) for national and international clients, providing technical support throughout the project lifecycle and maintaining excellent relationships with all stakeholders.
- Experience in system configuration and a strong understanding of the software implementation lifecycle.
- Proven ability to create and manage technical documentation and functional specifications.
- Experience in providing collaborative guidance and expertise during client workshops to ensure that program scope and guidelines are adhered to.
- Proven ability to deliver effective user training.
- Experience in running effective workshops to elicit requirements from external stakeholders and subject matter experts.
- Excellent negotiation skills.
- Strong analytical skills, with the ability to effectively capture and communicate requirements.
- Experience in agile software development methodologies.
- Preferred knowledge and understanding of Health and Safety software.
- Proactive approach, with a demonstrated ability to take initiative, make decisions, and deliver results.
- Excellent written and verbal communication skills, with the ability to facilitate, influence, and solve problems effectively.
- Strong multitasking and time-management skills, with the ability to prioritize effectively in a fast-paced and high-pressure environment.
- Bachelor's degree or equivalent: A bachelor's degree in a related field, such as safety or computer science
Additional Skills:
Knowledge and experience in SaaS and the practical application in an operational setting for Environmental, Health & Safety Management (EHS).
Knowledge of policies, procedures and practices put in place to ensure the protection of people, the environment, and property from harm or damage.
